Patient Participation Group

 

Our Patient Participation Group (PPG) meets to provide a forum for discussion about the practice.

About the Patient Participation Group

A PPG is a group of patient interested in health and healthcare issues, who want to get involved with and support the running of their practice.

The aim of The Wells Medical Practice PPG is to give patients at our surgery an opportunity to become actively involved with the doctors and staff in planning and developing new services and to take an active interest in their own healthcare.

Meetings are held remotely on a bi-monthly basis.

Interested in joining?

If you’re interested please complete the following form.

Join the PPG

The information you supply us will be used lawfully, in accordance with the Data Protection Act 2018. The Data Protection Act 2018 gives you the right to know what information is held about you and sets out rules to make sure that this information is handled properly.

Minutes of The Wells Medical Practice (TWMP) PPG Committee Meeting

To request minutes of previous meetings, please contact the practice

Date:

3rd December 2024 at 12.30pm via Teams

Present:

Practice members:

  • Louise Handford (LH) (Practice Manager)
  • Elle Clarke (EC) (Office Manager)
  • Dr Rachel Myers-Lamptey (RML) (GP)
  • Dr Helen Creed (HC) (GP)

Patient members:

  • David Kirkham (DK)
  • Deana Leadbeter (DL)
  • Roderic Macmillan (RM)
  • Mike Tyrer (MT) (Chair)
  • Doreen Williams (DW)
  • Pam Royal (PR)
  • Nancy Stone (NS)

Apologies:

  • Diane Morgan (DM)
  • Lucinda Curtis (LC)
  • George S (GS)
  • Harriet Clare, (HC)
 

Speaker on Neurodiversity (30 minutes)

  • The first 30 minutes of the meeting were dedicated to a speaker Nick, who gave a presentation on Neurodiversity.
  • Nick highlighted the importance of understanding neurodiversity conditions, the challenges faced by neurodiversity individuals, and the need for greater support within the community.
  • There was a discussion on how neurodiversity affects families, especially fathers, and how Nick has a page on Dads Net which provides resources and support to help navigate these challenges.
  • Attendees appreciated the insightful session and raised several questions related to support systems and practical resources for neurodiversity families.
  • Nick will share information for the practice to display on the website.
 

Welcome and Apologies

  • The meeting then commenced with a warm welcome to all attendee from the Practice Manager.
  • Apologies were noted from Diane, Lucinda, and George and Harriet who were unable to attend the meeting.
 

Plans for Patient Survey Results

  • The practice has received 143 results, with a range of feedback, with mixed comments regarding Anima.
  • The group agreed to one of our medical students from Kent & Medway Medical School to analyse the feedback in more detail and explore further actions for us to review at our next group meeting, ahead of sharing with all patients.
 

PPG Chair Update – Mike

  • Mike provided an update on the West Kent Chair meeting, where key discussions revolved around increasing engagement with PPG (Patient Participation Group) members and improving local healthcare services, regarding IT services such as AccuRx and other platforms discussed which offer helpful features for patients and staff.
  • The group discussed the possibility of holding in-person PPG meetings to enhance interaction and feedback from patients.
  • A proposal was made to organise the first in-person meeting in the coming months. The group expressed support for this.
 

Chair Update – David (DK)

  • David was confirmed as the Chair for the next meeting, as agreed by the group.
  • It was noted that David would be chairing until the next meeting.

Any other business:

All PPG members expressed their positive experience with the practice team.

Agenda for Next Meeting:

  • Presentation from Medical Student on patient survey results
  • Review ‘Terms of reference’